Why Service-Driven Companies Thrive with Acumatica Cloud ERP

Field service companies have historically been underserved when it comes to cutting edge applications to manage their businesses. Legacy systems and entry-level
accounting software with service bolt-ons provide limited functionality and pose connectivity issues for field technicians. On-premises applications create data silos limiting access to information for remote workers. Customer satisfaction suffers from delayed resolutions, late service calls, and inaccurate billing.

Service organizations struggle to grow with disparate applications for customer management, quoting, project management, scheduling, and route optimization. Disconnected systems result in manual processes, lost revenue, and cash flow problems.

Acumatica is unlike any other midmarket ERP application. Built on a future-proof cloud platform, it incorporates everything service-driven organizations need to manage all parts of their business in a single, connected system.

Service-driven organizations with disconnected, piece-meal applications struggle to drive growth. Lack of integrated marketing and sales automation applications limit new business opportunities. Incomplete inventory management and procurement features cause stock-outs and rush orders, wreaking havoc on service schedules dependent on replacement parts and equipment.

Delayed expense capture and manual processes make it challenging to consolidate labor, materials, overhead, and other costs to determine profitability by appointment or project. Bolt-on service applications pose synchronization issues for IT staff with limited collaboration between remote field technicians and in-house users.

Drive growth with the service-centric Acumatica Cloud ERP platform. The extensive application provides connected financials, project accounting, order management, and inventory applications. Field service applications can be added to Acumatica product editions for distributors, manufacturers, and construction organizations.

Gain a deeper understanding of profits with powerful inquiries, flexible reports, configurable dashboards, and robust business analytics.

With Acumatica, you will always know the health of your company’s operations — from appointments to equipment and projects to financials — to help you make better decisions to grow your business.